CUSTOMER REVIEWS
Jose Moreno
1 day ago
Honest and reliable service with guarantees.
Response from the owner:We appreciate your positive feedback, Jose! Providing honest and reliable service is our priority, and we're glad to know we’ve met your expectations. Looking forward to serving you again!
Bryan Agurto
3 days ago
Very good
Response from the owner:We appreciate your positive feedback, Bryan! It’s great to hear that you had a very good experience with us. We look forward to serving you again soon!
Jesus Barrera
5 days ago
Friendly and reasonable service, I have relied on these guys to make sure my cars are running in top shape condition for many years and will continue to use them for my car's maintenance and repairs.
Response from the owner:Thank you for giving us a review Jesus!
Braylee Davis
7 days ago
UPDATED: Manager reached out to me explaining some of the information was misconstrued by the phone rep, and because of this they adjusted my bill and went over with me what was done, the fact that he took the time to reach back out and correct the situation in a calm a polite manner made me update this to a 4 star review. I will give them another chance because my friends did have a great experience.
Past: I brought my car in for a check engine light diagnostic, which was quoted at around $160. I was fine with that. After a few days, I got a call saying I had to agree to pay almost double—around $320—before they would even begin working on it because they thought the issue might be more involved than a standard diagnostic.
I agreed, but instead of properly diagnosing the problem, they jumped to the conclusion that I needed a whole new engine. 😂 Then they had the audacity to ask for another $660 just to actually start investigating the issue instead of relying on what the scan tool showed.
Based on my experience, I wouldn’t recommend this place. The constant price increases and jumping to conclusions without a thorough diagnosis made me lose confidence in their service. Save yourself the frustration and take your car somewhere else. 😊
Response from the owner:We appreciate your updated review, Braylee. It's great to hear that the manager took the time to address your concerns and adjust your bill. We're committed to improving our service and look forward to welcoming you back.
Ferris Patterson
1 week ago
They was very professional and knowledgeable
Patrick Hourigan
2 weeks ago
Professional, detail pics of issues prior to work. Fast service. Clean shop. Recommended I go to dealer on a/c issue because they found a recall on it.
Had one recurring issue dealer couldn’t fix that they resolved! Kudos!
Response from the owner:Thank you for the review Patrick!
Katherin Crown
2 weeks ago
Excelente servicio, muy profesionales, sin duda alguna utilizare sus servicios en caso de requerirlos en un futuro. Gracias!
Response from the owner:We appreciate your wonderful feedback, Katherin! It’s great to hear you found our service professional. We look forward to assisting you again whenever you need us in the future. Thank you!
Alan Bayle
2 weeks ago
Love working with E.B.A. Service is spectacular!!!
Response from the owner:Thank you for the love Alan!
Cristhian Subirana Plata
3 weeks ago
Excelente atencion
Response from the owner:We're glad to hear you had an excellent experience with our service! Our team is dedicated to providing top-notch care, and it’s rewarding to know we met your expectations. We look forward to assisting you again!
rdenker
3 weeks ago
I have been using EBA automotive for the past decade and have found them to be honest with their diagnosis and stand behind their work. The team is knowledgeable and friendly. Communication is excellent, service is dependable. I highly recommend EBA to all my friends and family.
Response from the owner:Thank you for the positive words and for letting us take care of all your vehicles.
Ysabel Raful
4 weeks ago
Good service, and good Job
Response from the owner:We appreciate your positive feedback! It’s great to know that you were satisfied with our service and work. We look forward to assisting you again in the future!
Denise Nester
1 month ago
I went to EBA for an oil change which they did an excellent job. They were also observant and noticed a slash on the inside of my driver's front tire. Their awareness possibly saved me from an accident or being stranded with a flat tire. This is just one more reason why I'll only use EBA!
Response from the owner:We're glad to hear about your positive experience at EBA! It's great that our team was able to catch that tire issue before it became a bigger problem. Your trust means a lot to us, and we look forward to serving you again!
David Woodard
1 month ago
Very friendly and helpful
Response from the owner:We appreciate your kind feedback! Our team is dedicated to providing friendly and helpful service, and it's great to know we made a positive impression. Looking forward to seeing you again!
nancy hamilton
1 month ago
EBA takes care of my Honda CRV. I appreciate having a place & people I can trust!
Response from the owner:We're glad to hear you feel confident leaving your Honda CRV with us. Building trust with our customers is our priority, and we appreciate your support. Looking forward to serving you again!
Lindsay D
1 month ago
Jose and Kenny are honest, knowledgeable, and provide great service! I will continue to have my RAV4 serviced at EBA. Highly recommend!
Response from the owner:We appreciate your fantastic feedback! It's great to hear that Jose and Kenny provided you with honest and knowledgeable service for your RAV4. Your recommendation means a lot to us, and we look forward to serving you again!
John Hester
1 month ago
Taking a trip to Kansas and needed the Edge checked out for precautions, knew it needed rear shocks so Jose and the guys checked on everything got it back the next day. Won't take my vehicles to anyone else they are quick and reasonably priced
Response from the owner:Thank you, John! We appreciate your kind words and are thrilled to hear you had a quick and efficient experience with your oil change and emissions check. We look forward to serving you again soon!
Joe Flannery
2 months ago
Jose was very courteous and friendly. I felt very comfortable during the entire repair process. The repairs were extensive but all work was completed in record time and significantly less expensive than the dealer quote. Very happy with the repairs.
Response from the owner:Thank you for your kind words, Joe. We're thrilled to hear that you felt comfortable throughout the repair process and appreciated our timely and cost-effective service. Your satisfaction is our priority!
Rianne Williams
2 months ago
I went to EBA Automotive to check out my car and the staff was very helpful and were able to point out any issues. Jose was very helpful in working out what would be best and they are very honest and reliable!
Response from the owner:Thank you for your generous feedback, Rianne. We're delighted to hear that our team, especially Jose, provided you with helpful and honest service. Your satisfaction is our priority, and we appreciate your trust!
Dean Hansen
2 months ago
Another seamless experience. Thank you for always making it so simple!
Thank you EBA for the brake service. I thought the dealership price was high related to the work needed and the value at EBA is excellent. Similar parts and labor with a better experience!
Response from the owner:Thank you for visiting with us Dean, we are glad we were able to get the brakes repaired on your Toyota and to get you back on the road safe, as always we are super appreciative of your business and the 5 star review its always great talking to you!
David Stone
2 months ago
Attention to the details and customer focus remain at the top of EBA’s team. Kenny places the client first and ensures they are heard. He is thorough, and committed to work completed as presented to the client. Go see Kenny and Jose, and their team of dedicated professionals for your automotive needs.
Response from the owner:Thank you, David Stone, for your wonderful feedback! We’re thrilled to hear that Kenny and the team provided you with exceptional service. Your trust and satisfaction are our top priorities, and we appreciate your recommendation!
Audie DSouza
2 months ago
They are pretty good at what they do. Charges are not cheap, but reasonable.
Response from the owner:Thank you, Audie DSouza, for your thoughtful review. We're glad to hear you found our services effective and reasonably priced. Your feedback motivates us to continue delivering quality care and transparency.
Clinton Jones
2 months ago
Good stuff and helpful stuff
Response from the owner:Thank you for your positive feedback, Clinton! We're glad to hear you found our service helpful. Our team is dedicated to providing quality care and support for all your automotive needs.
Angelina Chacon
2 months ago
They did a fantastic job super quick, great price and super friendly, 100% recommended
Response from the owner:Thank you, Angelina Chacon, for your wonderful feedback! We're thrilled to hear you appreciated our quick service and friendly team. Your recommendation means a lot to us. We look forward to assisting you again!
Reesa Kaplan
2 months ago
Very nice. They honored an old coupon that was still advertised online.
Response from the owner:Thank you, Reesa Kaplan, for sharing your experience! We're glad we could honor the coupon for you. Our aim is to provide exceptional service and value to our customers. We appreciate your support!
Teresa Leftwich
2 months ago
Excellent service! Honesty is there priority. Excellent WORK!
Response from the owner:Thank you so much Teresa, we are glad we were able to meet your needs and will be ready to serve next time you need us, thank you for the stars!!